From working in below-freezing temperatures and driving on icy roadways, offering snow removal services inherently comes with risk. But failing to provide your customers with a detailed snow removal contract is one risk you don’t have to take this winter.
A snow removal contract can protect your business from customer disputes and miscommunications.
The weather may not be reliable, but a good contract shows that your business is.
Read on to learn more about contracts, why you need one, and how to write a snow plowing contract before the first snowstorm.
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What is a snow removal contract?
A snow removal contract is a legally binding agreement between snow removal contractors and the customer. It provides the terms of your relationship and protects your business from potential disputes or litigation.
Why should you have a contract for snow removal services?
A snow removal contract sets the expectations for your customers. It details your service offerings, the payment terms, and when your customers can expect the service to be completed.
Having your customers sign off on your snow removal contract before your first service, can help:
- Prevent disagreements or disputes about your provided services
- Minimize the financial risks of customers paying late, or refusing to pay at all
- Reduce your liability for property damage
READ MORE: How to start a snow removal business
What should you include on your snow removal contract?
Once you’ve determined how much to charge for snow removal services, you’re ready to create your snow removal contract.
Include the following in your residential and commercial snow removal contracts:
- Property address
- Customer contact information – Include your customer’s name, email, and phone number
- Company information – Include your business name, contact name, email address, and phone number
- Date of signing
- Term of agreement – Specify the start and end dates of the contract
- Definition of a snow event – Define the amount of snowfall required for services and when services will be completed.
- Property description or map – Include all property areas covered under the contract such as; driveways, parking lots, sidewalks, and building entrances
- Scope of services – Include a detailed description of the services to be provided such as; snow blowing, snow plowing, shoveling, ice removal services, etc.
- Additional services – Include any optional services available at an additional cost
- Cost of services – Highlight the rate and payment schedule. This may include your crew’s flat rate, seasonal price, or hourly rate
- Payment terms – Indicate how you will be charging for your services: per inch contract, per push contract, per event contract, or monthly fixed fee
- Payment methods accepted
- Terms and conditions – Clarify any additional details about your service guarantees, insurance policy, payments, and termination policy
Be sure to answer the following questions:
- When can snow removal services be expected?
- Are there any additional charges for snow removal from a large property or after a heavy snowfall?
- Are there any service blackout dates? (Christmas day or New Year’s day)
- What type of snow plow insurance coverage does your business have? (Include all required insurance such as; workers compensation, liability insurance, snow removal equipment insurance, etc.)
- What are the penalties or fines for late payments?
- How much notice is required to terminate the agreement?
- Are there any penalties or fines when terminating the agreement?
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Snow removal contract templates
It’s important to remember that your snow removal contract is legally binding.
Before you send your contract to your customers, always get a second opinion. Consult your attorneys, or a legal advisor to make sure your agreement is in accordance with federal, state, and local laws and regulations.
Here are a few snow removal contract templates you can use for your customers this winter.
Disclaimer: This content is for informational purposes only and should not be considered legal advice. Always consult with your legal or financial advisor to make the right choice for your business.
1. TEMPLATE FOR SEASONAL SNOW REMOVAL CONTRACT
Contractors should include this seasonal contract template when sending quotes to any residential or commercial snow removal customers.
2. RESIDENTIAL SNOW PLOW CONTRACT TEMPLATE
Include this snow plow contract template when sending quotes to your residential customers.
3. TEMPLATE FOR COMMERCIAL PARKING LOT SNOW REMOVAL CONTRACT
Include this template when sending quotes to a property manager for commercial properties.
How to get snow plow contracts
With your contract in place, you’re ready to build your snow removal customer base.
Here are three tips to get you started:
1. Distribute snow removal flyers
Delivering flyers within local communities is a great way to attract new residential snow plowing customers.
Drop flyers off door to door, or post tearaway flyers on community bulletin boards in grocery stores or libraries. Just make sure to ask permission first!
Make sure your snow removal flyers include:
- Your business name and logo
- A description of your service offerings
- Detailed contact information including email, phone number, and website URL
2. Ask for referrals
Turn happy customers into qualified leads with a customer referral program.
Follow these steps to get started:
- Identify your most loyal customers
- Ask for referrals over the phone or by email
- Make referring easy for your customers
- Thank customers for their referrals
3. Post snow plow ads online
If you’re looking to reach a local audience, Google Local Service Ads is a great place to start. Your snow removal ads will appear on Google’s search results for local residents searching the web your services.
How to send snow removal contracts
Jobber’s CRM makes it easy to track and store your customer information and snow removal contracts.
Use your customer’s stored property details to edit one of the above downloadable Word Document templates. Then save the document as a PDF file.
When you’re ready to fire off a quote from Jobber, attach the PDF file of your snow plow contract and hit send.
Set your snow plow business up for success this winter season. Use our free snow removal contract templates to set your customer’s expectations from day one.
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