Parker Eco Pest Control Scaled with Software
Success Stories

This Pest Control Company Cut their Software Bill in Half with Jobber

From pest control to financial control, here's how this Seattle-based business gets paid faster and stays on top of billing with Jobber's all-in-one software.

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9 Employees

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5 Years Old

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Seattle, WA

Parker Eco Pest Control is a natural rodent control company in Seattle run by husband and wife duo Chris and Wesley Parker.

The business started in 2016 when the Parkers saw an opportunity to provide trustworthy, poison-free rodent control. “We’re a triple bottom line company: we care about people, planet, and profits.”

With a fast-growing company, the Parkers knew they’d need software to help them scale, including time trackers, application record systems, review automation, client notifications, and a payment processor. All together, these would cost over $350 per month.

By choosing Jobber’s all-in-one pest control software, Wesley got the features she needed while saving over 50% on software costs.

Parker Eco Pest Control for Jobber
The Parker Eco Pest Control Team

“Anywhere I can cut fat in supplies and business expenses goes straight back to my team and it gets me better people.”

Here are a few of Wesley’s favourite Jobber features, and how they help Parker Eco operate a more profitable pest control business.

Staying connected from the office to the field

One of the Parker’s top criteria was a robust mobile app.

“We didn’t want our operations to be tethered to the office,” says Wesley, whose team uses their iPhones as their primary work tool.

With Jobber’s mobile app, technicians can view their schedules, review job notes, clock in and out, send invoices, and collect payment on the spot. “We do 99% of our paperwork on our phones.”

Pest Control Technicians communicate more easily with Jobber

READ MORE: See Parker Eco and more on our list of the 10 best pest control websites

Faster payments keep AR in check

When Parker Eco’s accounts receivable started getting too high, they switched to Jobber Payments. “Suddenly, we got paid a lot faster,” says Wesley.

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“Before, we would issue invoices remotely, but the ease of accepting payments in the field means we get paid faster.”

Wesley Parker, Parker Eco Pest Control Quote

She’s also noticed more clients taking advantage of online payments through client hub. Clients can access it via automated email or SMS invoice reminders.

“I like that we can customize the emails that we send with invoices to be very friendly. Or, we can text customers who are overdue. When you text them on a Tuesday at 11:00 a.m., you know you’re going to get paid.”

Chris Parker of Parker Eco Pest Control organized his business with Jobber's field service software
Chris Parker specializes in poison-free trapping, a niche that has helped Parker Eco develop a strong customer base

Custom reports = money in the bank

Parker Eco’s subscription-based clients often pre-pay for services.

But without a clear system to know which clients had prepaid and which had not, Parker’s technicians weren’t always billing for the right jobs.

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“I lost over $10,000 over a few months as a result of underbilling. Jobber has the flexibility to create systems that prevent that from happening.”

Wesley Parker, Parker Eco Pest Control Quote

With Jobber’s reporting and invoice tracking, Parker Eco’s administrators can create custom naming conventions and reports that ensure every single job gets billed and paid.

“At a glance, when my techs look at a job, they immediately know if they should send a bill or not. The job names really do help me collect more money.”

Get up and running in a day

Chris and Wesley Parker of Parker Eco Pest Control have used Jobber since 2018
What's the best part of being an entrepreneur? "I love working with my husband. He's my favourite person in the world," says Wesley, pictured here with Chris.

With a growing team, training can become an issue. With Jobber, that’s one thing the Parker’s don’t need to worry about.

“I love Jobber because I don’t have to worry about it,” says Wesley. “I can hire new staff and spend one day teaching them Jobber, then spend the rest of the week focusing on customer service, pricing, and selling.”

That ease of use was clear from day one. “We set up the Quickbooks integration and we were up and running in a day,” says Wesley.

“I spent about 20 hours comparing pest control software because I knew that changing systems is an even bigger pain. I wanted to be sure that whatever I picked we were going to keep for years to come.”

Here’s to many more years with you, too, Parker Eco.

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