4 Ways to Save Time in 2017
A New Year means it’s time for you and all the people, businesses, and blogs in your life to start reflecting and trading tips on how this year can outdo the last, and the crew at Jobber Academy isn’t about to sit out on the fun!
What we’d like to offer are 4 ways for service business owners and operators, like you, to save time in 2017. After all, the one thing business owners of all stripes—especially service business owners—have in common is wishing there were more hours in the day to get stuff done.
One of the tips will take you only 15 minutes up front to avoid hours of potential frustration later on. Another requires you to develop a new habit, but you’ll love the outcome. A couple are Jobber-related, but even if you choose another way to implement them we’ll be happy knowing you’re using smart software to help you run a better business this year—because sharing tech tips to help you get your best work done is what we’re all about at Jobber Academy.
Bonus: We asked a few of our partners to share their own goals or tips for saving time in 2017, so find their resolutions and insights throughout.
1. Spend 15 minutes interviewing job candidates
Do you already interview your candidates? Great to hear! Then you’ll want to take a look at the 5 questions we think are key to hiring great people and see if your script could use a bit of a refresh.
Not interviewing all of your hires? Don’t worry you’re not alone. Busy times often require immediate hiring, and we often hear from our customers that they end up with employees who they don’t trust to best represent their business and get work done.
That’s why we picked the brain of Jobber’s head of people management for 5 questions that help identify great employees in any industry—all you need is 15 minutes to avoid bad fits and disappointed customers.
The first is “Why are you the best person for this job?” Cliché? Maybe! But for a good reason. It’s a no-nonsense way of gauging how much time they’ve put into looking into your business, and it’s an opportunity for you to get a sense of their values (being on time, anyone?) and past achievements.
Read our full post for the other 4 questions you need to ask potential hires.
2. Invest a little time up front to prevent last minute cancellations throughout the year
Last minute cancellations are the worst. Not only are they frustrating, they’re expensive. In addition to the value of the service visit, other financial costs include employee time and wages, mileage on your vehicle, and the cost of gas.
We suggest that you invest a little time this month putting together templates for reminder texts and emails. By reminding your clients about upcoming work and handing them your phone number to confirm or reschedule, you’ll see your cancellation rate go way down.
Assign someone to send out reminders daily or weekly, depending on what works best for your business, or save even more time by automating this step.
Visit our post on preventing last minute cancellations for the full how-to, including sample text and email messages.
3. Try out a more efficient invoicing process
If business is going well, you might find you develop a backlog of invoices. All of that money owed is sitting in a line up, waiting for you to find the time to create and send out individual invoices so that your customers can send you payment for a job well done. Talk about a time suck.
At Jobber, we don’t ever want to hear you lament about business going too well, so we developed a solution that will help you keep track of all your invoices plus save you tons of time.
Enter batch invoicing. When you complete a job in Jobber it’s automatically marked as ready for invoicing. With a few clicks, you can create multiple invoices at once, and with another click or two, email them or print them along with labels. Easy peasy.
Some of our customers batch invoice weekly or monthly—and they love that they only spend a few minutes invoicing at a time. Learn more and watch batch invoicing in action.
4. Start offering your customers an ePayment option
Jobber customers have processed over 4.5 million transactions using our software.
And Jobber supports customers as they record all kinds of different payments: cash, check, debit, credit, bank transfer, ePayments, even money orders.
What have we learned from all of these transactions?
Businesses offering ePayments and credit card payments get paid 2x faster than cash, and nearly 3x faster than cheque!
What does that mean for you?
Step 1: Check out our results infographic to see how long getting paid takes between all the different payment options.
Step 2: Sign your business up for ePayments and send a payment link along with your invoices. We’re happy to recommend Jobber Payments, available to all Jobber users with no monthly fee and a competitive processing rate, but other ePayment options (Jobber integrates with several) will have a real impact on your business.
Like sand through an hourglass...
Times flies both when you’re having fun and when you’re running a busy service business. We hope you’ll consider one or all of these tips to save yourself some precious time this year. And we hope our partner tips and resolutions offer you some extra inspiration!
Thank you to our partners and customers who shared their insights and resolutions with us! Shout out to Kirk Brown at Kirk’s Lawn Care, Julie Babcock-Hyde at Spark Accounting, Joy Monsma at Teneo Consulting, and the Fundbox Team!
Let us know in the comments if you have any strategies to add, or if you’re excited to put one of the ideas in this article into action. Cheers to a productive 2017!