Last Updated: April 6, 2020
As new updates and regulations around COVID-19 are released each day, there is a lot of information for home service business owners to sift through to determine what is relevant to their industry.
Below is a list of industry-specific resources pulled together by industry associations and publications. Jobber is not affiliated with the development of these resources, but we hope you find them helpful. We will update the list as more information becomes available.
Disclaimer: Before making any changes to your business or processes, we urge you to check with your local governments and health authorities to ensure that you are following the latest guidelines to protect your customers, employees, and your community.
Government and Financial Relief Programs for Service Businesses Affected by COVID-19: A list of resources to help home service businesses in Canada, the U.S., the UK, and Australia navigate the financial effects of the new coronavirus and COVID-19.
CDC Guidance for Businesses and Employers: Official Centres for Disease Control on preparing workplaces, protecting employees, and maintaining healthy business operations.
Google My Business is temporarily removing some features from Google My Business as a result of COVID-19. Google My Business reviews, review replies, and Q& A are currently unavailable.
Guidance on essential businesses (latest version: March 28, 2020): The Department of Homeland Security has issued guidance on what constitutes “Essential Critical Infrastructure Workers.” Please note that this list is advisory only. Contact your local government for official guidance in your region.
Cleaning and disinfecting for Coronavirus: ISSA offers training for cleaning industry professionals to properly clean and safely disinfect for the novel coronavirus (SARS-CoV-2).
ISSA Government Response Update: This information is intended to keep ISSA members up to date on fast-moving government affairs related to the COVID-19 pandemic
Are cleaning services essential?
The Cybersecurity and Infrastructure Agency (CISA) has identified janitorial and cleaning services as “essential critical infrastructure workforce” during COVID-19, according to the most recent Memorandum on Identification of Essential Critical Infrastructure Workers (refer to the section on Hygiene Products and Services).
However, CISA’s list is advisory only. State and local authorities still have jurisdiction in their areas over which services can still operate during a lockdown or ‘shelter in place’ order.
If you are unsure if cleaning services are essential in your local area, contact your local governor as soon as possible.
Building Service Contractors Association International (BSCAI) COVID-19 Resources: The BSCAI has upcoming webinars covering COVID-19 best practices and various business resources, along with a list of industry-relevant government resources and business advice.
COVID-19 Response Resources from ASHRAE: ASHRAE has developed and pulled together resources to address COVID-19 concerns with respect to the operation and maintenance of heating, ventilating and air-conditioning systems.
Coronavirus Prompts Response in HVAC Industry: The ACHR News magazine provides an overview of HVAC-related COVID-19 concerns, and advice on how to effectively handle customer calls and concerns in relation to COVID-19.
Lawn care and landscaping
State by State COVID-19 Guidance: Updates on current “lockdown” or “shelter in place” orders that have been issued by State and Local Governments, as well as guidance on which states consider lawn care and landscaping an “essential service.”
COVID-19 Safety Precautions for Landscapers: A non-exhaustive list of COVID-19 safety recommendations from the Pennsylvania Landscape & Nursery Association (PLNA).
Lawn Care and Landscaping Industry Resources: The National Association of Landscape Professionals is providing updates on industry news, and hosting weekly webinars that cover COVID-19 industry updates and tips on how to run your lawn and landscape business.
How Landscape Companies are Handling COVID-19 Concerns: Landscape Management is continually pulling together COVID-19 related webinars, news, and resources.
Understanding Coronavirus Exposure for Plumbing Pros: Plumbing and Mechanical magazine put together resources and tips to assist plumbers in staying safe on the job.
What Should Tree Care Businesses Know About the Coronavirus (COVID-19) Outbreak?: TCIA is frequently updating their page with government policies impacting the tree care industry, relevant business advice, and safety resources for arborists in regards to COVID-19.
Join our online community for additional resources and support
As we navigate new challenges and considerations around COVID-19, we believe the best way to take on this uncharted territory will be through connecting with our community online.
We invite you to join the Jobber Entrepreneurship Group, where group members are sharing how they’re communicating with customers and adjusting their processes. For those industries not directly affected, there is advice around planning ahead and keeping customers calm.