Breakage and Damage Toolkit
Accidentally breaking or damaging something during a cleaning is a normal part of the business that happens from time to time. So you need to train your staff on how to deal with it.
Download Our Free Breakage and Damage Toolkit
This breakage and damage toolkit explains how to set up a foolproof process for dealing with unwanted situations. It includes a script that tells your staff what to say to clients.
Want to know more about how to train your employees on how to manage customer service and operations? Reach Chapter 4 of our guide on how to run a cleaning business.